We do everything we can to make sure the recipient of a Chocolopolis gift receives the gift in excellent condition, but we need your help to make sure we have the correct information to properly ship your chocolate. We are only as good as the information you provide. Chocolate can be shipped to warm weather locations (above 70°) if you follow our warm weather shipping policies.

Shipping Days and Times

• UPS Ground - We offer UPS Ground shipping during the winter months (November through April) to locations where temperatures are below 70°. All orders shipped via UPS Ground and placed by 6:00 pm Pacific Time Monday through Thursday are shipped the next day. Orders placed Friday through Sunday ship on Monday.
• 2nd Day Air and Overnight - We also offer 2nd Day and Overnight delivery throughout the year to the continental US, where it's available. Please keep in mind that the shipment date of your order is one business day after you place your order. This means that a 2nd Day Air shipment ordered on Tuesday will ship on Wednesday and arrive on Friday. An overnight shipment ordered on Wednesday will ship on Thursday and arrive on Friday. If you place a 2nd Day Air order on Wednesday, it will not arrive until Monday.
• Saturday Delivery - If you choose to pay for Saturday delivery, we can ship gifts ordered before 6:00 pm on Wednesday (2nd day air) or Thursday (overnight) for Saturday delivery to locations where it is available. An additional shipping charge applies for Saturday delivery. We cannot currently process these orders through our website shopping cart, so please call us to place an expedited order. We hope to add this capability to our shopping cart soon.

"I'm melting, melting"

It would be a shame if your package were well-protected throughout the shipping process, only to be left on the hot doorstep of an empty home. We strongly encourage you to use an address where the package can be properly received and stored, such as an office, in a temperature-controlled and safe environment. We cannot be responsible for any damage or theft that occurs as a result of packages left on doorsteps when no one is home.

"But I wasn't expecting a package..."

Surprise gifts are always wonderful and we certainly understand your desire to keep our tasty gifts a secret until delivery. We recommend, however, that you alert the recipient that a package will be arriving so he or she knows to accept delivery of the package. Then your recipient will be sure to say, "Aw, shucks, is that for me?" upon delivery.

Additional Shipping Fees

Shipping companies such as UPS and FedEx charge us for mistakes and changes. We happily cover mistakes that are our fault. However, the information you include during the ordering process is untouched by us before shipping. This means that any shipping information you provide, if not correct, will result in an additional fee after the order has been processed. If the shipment is not accepted by an unsuspecting recipient, we will also have to pass through the cost charged to us by the shipping companies (see "But I wasn't expecting a package..."). We will also need to pass through the shipping company charge for any orders that are cancelled during shipment.